Simbe Tally shelf-scanning robot achieves UL 3300 certification

Simbe said it achieved UL 3300 certification from UL Solutions for its Tally shelf-scanning autonomous mobile robot. Simbe earned this certification after Tally and its charging dock underwent third-party testing. 

UL 3300 establishes stringent requirements for mechanical, electrical, and software systems in dynamic, public-facing environments. The standard is also included in OSHA’s Nationally Recognized Testing Laboratory (NRTL) Program list of appropriate test standards, helping organizations align autonomous robot deployments with recognized workplace safety expectations.

For retailers, the certification helps demonstrate that Tally can operate safely alongside shoppers and store associates, empowering teams to deliver the service and experiences that makes their stores shoppers’ favorite destination.

“Since 2015, we’ve designed Tally to earn trust from shoppers navigating aisles, store teams working alongside it, and the retailers deploying it at scale,” said Jeff Gee, chief design officer, Simbe. “This UL 3300 certification confirms what our retail partners, and their store teams, and customers, experience daily: Tally is retail’s favorite robot because it operates safely in the real world. This milestone reflects our commitment to people-first automation.”

Simbe said its Store Intelligence platform includes the Tally autonomous mobile robot (AMR), which identifies product locations, stock levels, and pricing and promotion information with computer vision. The company added that its vision and artificial intelligence, which it upgraded last year, can provide visibility and near real-time insights.

Tally is safe to operate in public spaces with stable performance

As part of the UL 3300 evaluation, Tally passed more than 40 safety tests, demonstrating its ability to operate safely and reliably in retail settings. Key areas evaluated include:

• Real-time detection and protective braking enable safe navigation through dynamic aisles alongside shoppers and store teams.
• Functions verified across multiple safety classes using established methodologies aligned with ISO 13849-1:2023.
• Design for consumer-facing environments with safeguards for all movement and charging.
• Validated with common retail flooring and fixtures to deliver stable, reliable performance daily.
• Electrical and power systems engineered for safe and dependable store operations.

“UL 3300 certification addresses the unique safety requirements of robots operating in public environments with constant human interaction,” said Sherry He, vice president and general manager of Consumer, Medical and Information Technologies at UL Solutions. “Simbe’s achievement as the first retail robotics company to earn this certification demonstrates their leadership in advancing responsible deployment. This independent validation provides retailers, store teams, and shoppers with confidence that Tally meets the highest standards for safe operation in dynamic store environments.”

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About Simbe’s other certifications

In addition to UL 3300 certification, Simbe operates under an established SOC 2 Type II framework, which evaluates the systems and operational controls that support secure delivery of its Store Intelligence platform.

While UL 3300 confirms the physical safety of Tally in public retail environments, SOC 2 examinations assess Simbe’s controls across key Trust Services Criteria, including security, availability, confidentiality, and operational oversight.

Simbe also has ISO/IEC 27001 certification, the internationally recognized standard for information security management systems (ISMS). ISO/IEC 27001 confirms that Simbe maintains formal, risk-based policies and controls to protect information assets, manage security risks, and continuously improve its information security practices across the organization.

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