It's no surprise that AI is making waves in the software industry, but is it all talk or is there substance behind the buzz? Dylan Cosper recently chatted with Prasad Banala, who leads software engineering at a large US retailer, about how agentic AI is being operationalized in real-world settings.
The AI Integration
Agentic AI isn't just a fancy term. Banala's team uses it to validate requirements, generate test cases, and resolve issues faster. But are these enhancements as transformative as they sound? The pitch deck might paint a pretty picture, but what's the product really saying?
The integration includes a human-in-the-loop review to ensure quality outcomes. But when you add strict governance to the mix, you've to wonder: does this slow down the supposed 'speed' AI promises? Or is it a necessary trade-off for maintaining quality?
Real-World Impact
Let's talk numbers. While Banala didn't throw out specific figures, the promise of AI is boosted productivity and efficiency. Yet, what matters is whether anyone's actually using this in the trenches. Are these changes making a real difference in reducing churn and improving retention?
From my experience, I've been in that room, hearing the same story, AI promises the moon but often delivers far less. So, is agentic AI truly living up to its potential, or is it just another shiny object in the tech world?
The Bigger Picture
Looking at the bigger picture, AI's role in software engineering continues to evolve. But the real story isn't just about faster test cases or issue resolution. It's about whether AI can consistently deliver measurable improvements without bogging down engineers with bureaucratic oversight.
As the hype cycle continues, it's essential to ask the tough questions. Is this the future of software development, or are we just chasing another tech fad?
